FAQ

Shipping

When will I get my order?

Please allow 1-3 business days for processing and packing. Once processing is complete, your order will be shipped. After shipped please allow about 2-5 days to arrive. Once orders are with the shipping carrier we have no control of how long it will take to arrive.

How can I track my order?

Once your order is shipped you should receive a confirmation email with a tracking number. If you don't see a confirmation email please contact us at musicalmarkers@gmail.com so we can send your tracking number.

I need to change my shipping address, what do I do?

Please email us at musicalmarkers@gmail.com as soon as possible and we will change your address before we ship it.

Do you ship international?

Yes

Returns & Cancellations

If you need to cancel your order please email us at musicalmarkers@gmail.com as soon as possible so we can cancel it before it is shipped.

Merchandise can be returned within thirty (30) days of the date of purchase after thirty (30) days Item(s) can be exchanged for store credit. Item(s) must be returned with original purchase receipt and must be unworn, unwashed, unused, unmarked and with all original packaging. All digital downloads are final sale.